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Terms & Conditions

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Terms & Conditions

By accessing this website, you agree to the following terms:

  • Products featured on the website are intended for adult consumers only in regions where chewing tobacco is legally permitted.
  • Malik Streams Corporation Sdn. Bhd. reserves all rights over trademarks, packaging designs, product images, and intellectual property.
  • Unauthorised reproduction, distribution, or misuse of brand assets is strictly prohibited.
  • Prices, specifications, and availability may change without prior notice.

Users must comply with all Malaysian laws related to tobacco consumption and purchase.


Last Updated: 02/12/2025

Rewards Program Terms & Conditions

Introduction

These Terms & Conditions (“T&C”) govern participation in the Reward Program (“Program”) designed for consumers and retailers of PAN MS, Super MS & Navraj Chaap products. By scanning QR codes, earning points and participating in lucky draws, users agree to these T&C.

Definitions

  • “Participant” refers to any retailer or consumer enrolled in the Program.
  • “Points” refer to digital reward points earned via valid QR code scans.
  • “QR Code” refers to the unique code printed on each product unit.
  • “Account” refers to the user profile created in the application/system.

Point Earning Structure

Fixed Points Per QR Scan (SKU-Based)

Participants earn fixed points per successful QR scan as follows:

Category SKU Points Per Scan
Retailer PAN MS 1
Retailer Super MS 1
Retailer Navraj Chaap 1
Consumer PAN MS 1
Consumer Super MS 1
Consumer Navraj Chaap 1

QR Code Scanning Policy

  • Only one-time scan validation is allowed per QR code.
  • Duplicate, reused, tampered, or previously scanned codes will be rejected.
  • The system may automatically flag suspicious activity for review.

Point Accumulation & Transparency

The Program maintains full transparency:

  • Points are added instantly after a valid scan.
  • Participants can view total points and earning history options.

Point Validity

Consumer Points

  • Valid for 13 months from the date of earning.
  • Expired points will be automatically removed.

Retailer Points

  • Valid for 13 months from the date of earning.
  • Expired points are non-refundable and cannot be reinstated.

Point Transfer & Cash Conversion Policy

  • Points cannot be transferred between accounts.
  • Points cannot be exchanged for cash.
  • Points do not hold any cash value outside the Program.
  • Accounts found selling or trading points may be suspended.

Eligibility for Lucky Draws

Consumer Quarterly Lucky Draw

Eligibility Requirements:

  • Entry for Lucky Draw 500 points
  • Every additional 500 points = 1 extra entry.
  • Unlimited entries allowed.

Retailer Quarterly Lucky Draw

Eligibility Requirements:

  • Entry for Lucky Draw 500 points
  • Every additional 500 points = 1 extra entry.
  • Unlimited entries allowed.

Fraud Prevention & Account Suspension

The Program may suspend or terminate accounts that:

  • Attempt fraudulent scanning
  • Manipulate QR codes
  • Use multiple accounts without authorization
  • Engage in abuse of reward system

The company reserves the right to disqualify participants from draws and forfeit points under suspicious activity cases.

Changes to Program

The company reserves the right to:

  • Modify earning or redemption criteria
  • Change eligible products or SKU point values
  • Adjust reward catalogue
  • Alter draw rules or replace prizes
  • Modify or terminate the Program with prior notice

All updates will be communicated through official channels.

Privacy & Data Usage

Participants agree to the collection and use of data for:

  • Account management
  • Reward calculation
  • Fraud detection
  • Improving program features

Data will not be sold or shared with unauthorized third parties.

Liability Clause

  • The company is not responsible for technical issues, network failures, or QR scanning errors.
  • Company decisions in disputes or eligibility verification are final and binding.

Acceptance of Terms

Participation in the Program signifies acceptance of all terms mentioned above. Users are encouraged to review updates periodically.

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